We are looking for Senior IT Administrator to oversee the company’s IT infrastructure and IT services.
You will:
- Ensure reliable IT service delivery to internal business units and group companies;
- Maintain and optimize on-site and in-cloud company IT infrastructure and IT services;
- Perform technical tasks on internal IT infrastructure;
- Manage and work with an external team to ensure smooth operation of user devices & applications;
- Liaise with external IT service providers;
- Ensure resolution and escalation of issues and incidents to ensure continued delivery and operation of provided services;
- Monitor service adherence to contracts and SLAs;
- Improve and oversee data protection process and system security;
- Assists with IT cost and budget control;
- Update and maintain IT procedures and documentation;
- Develop and monitor metrics for IT processes;
- Provide reports on IT service & vendor performance;
- Participate in organization-wide ERP system rollout project;
- Look for ways to improve the functioning of the IT unit.
- Fluent written and spoken English;
- Experience operating in an international environment;
- Knowledge in computer networking, IT security, and cloud computing;
- Expertise in operating systems, application configuration and service provisioning;
- Hands-on skills with Microsoft 365 services, Windows Server;
- Knowledge of ITIL or other best-practice frameworks;
- Ability to convey technical topics to non-technical staff;
- Great troubleshooting and analytical thinking skills;
- Proven experience as IT operations manager or related roles;
- Leadership and people management skills;
- Excellent communication and interpersonal skills;
- Ability to persuade and drive change;
- Ability to manage your work and schedule to meet deadlines;
- Attention to detail and organizational skills;
- Mindset of continuous learning and growth;
- Degree in Computer Science, IT or other relevant fields.
- Experience with ERP systems or ERP implementation;
- Passion for the engineering & manufacturing;
- Strong knowledge of IT management frameworks & best practices;
- Experience or certification in project management (waterfall or agile);
- The drive to look for Industry 4.0 technology application in the business.
You will find:
- Competitive remuneration package;
- Chance to grow personally and professionally;
- Friendly colleagues.