We are looking for Senior IT Administrator to oversee the company’s IT infrastructure and IT services.

You will:

Ensure reliable IT service delivery to internal business units and group companies;
Maintain and optimize on-site and in-cloud company IT infrastructure and IT services;
Perform technical tasks on internal IT infrastructure;
Manage and work with an external team to ensure smooth operation of user devices & applications;
Liaise with external IT service providers;
Ensure resolution and escalation of issues and incidents to ensure continued delivery and operation of provided services;
Monitor service adherence to contracts and SLAs;
Improve and oversee data protection process and system security;
Assists with IT cost and budget control;
Update and maintain IT procedures and documentation;
Develop and monitor metrics for IT processes;
Provide reports on IT service & vendor performance;
Participate in organization-wide ERP system rollout project;
Look for ways to improve the functioning of the IT unit.

You are expected to have:

Fluent written and spoken English;
Experience operating in an international environment;
Knowledge in computer networking, IT security, and cloud computing;
Expertise in operating systems, application configuration and service provisioning;
Hands-on skills with Microsoft 365 services, Windows Server;
Knowledge of ITIL or other best-practice frameworks;
Ability to convey technical topics to non-technical staff;
Great troubleshooting and analytical thinking skills;
Proven experience as IT operations manager or related roles;
Leadership and people management skills;
Excellent communication and interpersonal skills;
Ability to persuade and drive change;
Ability to manage your work and schedule to meet deadlines;
Attention to detail and organizational skills;
Mindset of continuous learning and growth;
Degree in Computer Science, IT or other relevant fields.

You will stand out if you have:

You will find:

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